Our Tariffs

Mint

  • Online Account Access
  • Paperless Billing
  • Customer Service Centre
  • Quarterly Billing

Lemon

  • Online Account Access
  • Paperless Billing
  • Customer Service Centre
  • Quarterly Billing
  • Optional Monthly Billing
  • Service Manager

Strawberry

  • Online Account Access
  • Paperless Billing
  • Customer Service Centre
  • Quarterly Billing
  • Optional Monthly Billing
  • Service Manager
  • Dedicated Account Manager

*We will be announcing our pricing structure shortly.

Mint

The Mint Tariff is most suitable for businesses that don't use water to make their business run. You just rely on it to drink, for showers and to flush the toilets, like you do at home.

With the Mint Tariff, we will bill you twice a year based on a confirmed read and provide you with:

  • A customer service centre to respond to calls and emails
  • An online bill which you can pay by fixed monthly direct debit for your account or multiple accounts.
  • Bills issued on a six-monthly basis. We can also offer a quarterly bill based on your own read or an estimate.
  • An Easy to understand dashboard in your "My TOR" account.

Refreshing

Lemon

The Lemon Tariff is suitable for businesses that rely on water in their business, such as the leisure and tourism sector, farms and small to medium manufacturers.

With the Lemon Tariff, we will bill you twice a year based on a confirmed read and provide you with:

  • A dedicated service manager to respond to calls and emails.
  • An online bill which you pay by fixed monthly direct debit for your account or multiple accounts.
  • Bills issued on a six-monthly basis. We also offer an optional quarterly bill based on your own read or an estimate.
  • A simple graphics display on your account to show your ongoing usage.

Zesty

Strawberry

The Strawberry Tariff is suitable for multi-account and multi-premises businesses that need their water services made as simple as possible by consolidating their bill any number of ways.

With the Strawberry Tariff we will bill you twice a year based on a confirmed read and provide you with:

  • A dedicated account manager, introduced within first week of signing up.
  • Face to face meetings at your site.
  • An online bill which you pay by fixed monthly direct debit for your account or multiple accounts.
  • Bills issued on a six-monthly basis. We also offer monthly or quarterly bills.
  • A simple graphics display on your account to show your ongoing usage.

Lush